As part of Vecino Health Center’s efforts to contain the spread of coronavirus (COVID-19) and keep our community safe, we are now offering scheduled telehealth services to established, as well as new, patients. With it, a patient can have a medical or counseling visit with their provider from the comfort of their home.
We want you to know that at your health and safety is our top priority, so now you can get in touch with your provider to address any health concerns you may have, or talk to one of the licensed professionals on our counseling staff to help you cope during these stressful times from your own home.
What is telehealth?
Telehealth is when you use digital and communications technology – like computers, smartphones, or telephones – to access health care services.
During a telehealth appointment, you will be able to talk to doctor, nurse, counselor, or other provider on your phone, smartphone, tablet, or computer about any health concerns you may be having. Based on your symptoms and your medical history, your provider can prescribe medications, recommend at-home treatments, or ask you to come to the clinic for further examination.
Vecino’s medical providers and licensed professionals on the counseling staff can treat many common conditions for adults and children through telehealth, including the following:
Medical care for children, teens, and adults
- Cold or sinus infections
- Diabetes management
- Heartburn or acid reflux
- Hypertension management
- Joint pain (shoulder, knee, back, etc.)
- Medication follow up
- Pink eye
- Urinary tract Infections
Counseling for children, teens, and adults (Behavioral Health)
- Disruptive behavior problems in children and youth
- Post-traumatic stress disorder (PTSD)
- Panic Attacks
Answers to common questions about telehealth
Who can get telehealth care?
Telehealth is available to both children and adults from Vecino Health Centers. You don’t have to be an established patient. New patients are welcome.
Is telehealth covered by insurance?
Telehealth appointments are covered by most insurance plans, including Medicaid and CHIP. If you don’t have insurance, please ask about our Financial Assistance Program.
What if I need to refill a prescription?
If you are due for a medical visit to refill your medication, you may be eligible to complete this visit through telehealth. Please call to schedule.
Is Telehealth secure? How will my privacy be protected?
Your privacy and protected health information (PHI) will be protected during your Telehealth visits. Your personal information and visit details are confidential, protected, and secure.